Return Policy
At Veggunn, we want you to feel confident when making purchases. Therefore, you have a period of 30 calendar days from receiving your order to request a return.
Conditions for Accepting a Return:
• The product must be in perfect condition, unopened, sealed, and with its original packaging intact.
• For food safety and hygiene reasons, returns of opened or tampered products will not be accepted.
• In the case of defective or damaged products in transit, the return will be accepted, even if the packaging has been opened.
Return Process:
1. Contact our team at [email o formulario de contacto] indicating the order number and the reason for the return.
2. We will send you the instructions for shipping the product back.
3. After receiving and reviewing the product, we will refund the amount through the same payment method used in the purchase.
Return Costs:
• If the return is due to an error in the shipment or a defective product, Veggunn will assume the return costs.
• In any other case, the shipping costs will be borne by the customer.