Returns Policy

At Veggunn, we want you to feel secure when making your purchases. Therefore, you have a period of 30 calendar days from receiving your order to request a return.

Conditions for Accepting a Return:

  • The product must be in perfect condition, unopened, sealed, and with its original packaging intact.

  • For reasons of food safety and hygiene, returns of opened or tampered products will not be accepted.

  • In the case of defective products or products damaged in transit, the return will still be accepted, even if the packaging has been opened.

Return Process:

  1. Contact our team at [email o formulario de contacto] indicating the order number and the reason for the return.

  2. We will send you the instructions for shipping the product back.

  3. After receiving and reviewing the product, we will refund the amount using the same payment method used for the purchase.

Return Costs:

  • If the return is due to an error in shipping or a defective product, Veggunn will assume the return costs.

  • In any other case, the shipping costs will be borne by the customer.