Returns Policy
At Veggunn, we want you to feel secure when making your purchases. Therefore, you have a period of 30 calendar days from receiving your order to request a return.
Conditions for Accepting a Return:
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The product must be in perfect condition, unopened, sealed, and with its original packaging intact.
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For reasons of food safety and hygiene, returns of opened or tampered products will not be accepted.
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In the case of defective products or products damaged in transit, the return will still be accepted, even if the packaging has been opened.
Return Process:
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Contact our team at [email o formulario de contacto] indicating the order number and the reason for the return.
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We will send you the instructions for shipping the product back.
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After receiving and reviewing the product, we will refund the amount using the same payment method used for the purchase.
Return Costs:
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If the return is due to an error in shipping or a defective product, Veggunn will assume the return costs.
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In any other case, the shipping costs will be borne by the customer.